Privacy Policy

Last updated: March 20, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Company: ("the Company", "We", "Us", or "Our") refers to TOP Joint Examinations, 1057 Machakos, Kenya.
• Cookies: Small files placed on Your device containing details of Your browsing history and other uses.
• Country: Kenya
• Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: The Website operated by TOP Joint Examinations.
• Service Provider: Any party processing data on behalf of the Company.
• Usage Data: Data collected automatically when using the Service.
• Website: TOP Joint Examinations, accessible from [Your URL].
• You: The individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect personally identifiable information such as:

• Email address
• First name and last name
• Phone number

Usage Data

Includes IP address, browser type/version, visited pages, date/time, time spent, unique identifiers, and diagnostic data. Data is collected from both desktop and mobile devices.

Tracking Technologies and Cookies

We use Cookies and similar technologies (e.g., web beacons) for tracking and analytics. Cookies can be Persistent or Session Cookies, used for various purposes like:

• Essential Cookies: Enable service functionality and prevent fraud.
• Acceptance Cookies: Track acceptance of cookie use.
• Functionality Cookies: Store preferences for a personalized experience.

Use of Your Personal Data

Personal Data is used for purposes including but not limited to:

• Providing and maintaining the Service
• Managing Your Account
• Performance of contracts
• Contacting You
• Providing updates and promotions
• Managing Your requests
• Business transfers
• Service improvement and analytics

Sharing Your Personal Data

We may share Your information with Service Providers, business partners, affiliates, or in case of a business transfer. Personal Data may also be disclosed if required by law or to protect rights, safety, or prevent wrongdoing.

Retention and Transfer

We retain Personal Data as necessary to fulfill legal obligations, resolve disputes, and improve services. Data may be transferred internationally with proper security measures in place.

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your data but cannot guarantee absolute security.

Children's Privacy

We do not knowingly collect data from anyone under 13. If aware of such data collection, we will take steps to delete the information.

Links to Other Websites

We are not responsible for the content or privacy practices of third-party websites linked from our Service.

Changes to this Privacy Policy

We may update this policy and notify You via email or prominent notice. Review periodically for changes.

Contact Us

If you have any questions, contact us:

• Email: info@topjointexams.co.ke
• Phone: 0717 078 120